Depending on the issue, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.Ĭalls are answered every day from 8AM – 8PM CST.
If the information you’re shown doesn't answer your question, scroll down. Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community. If the information you're shown doesn't answer your question, scroll down. Choose the issue that most closely matches your reason for contacting us. PayPal is the world's leading online payment processor. To contact us on Instagram, go to /PayPal Contact Us Contact PayPal for answers to all of your online payment questions or to sign up for our services. To contact us on X (Twitter), go to /AskPayPal PayPal awards local nonprofits with grants of up to USD 20,000. To contact us on Facebook, go to /PayPalUSA PayPal Announces Recipients of its 2023 Community Impact Grants, Supporting Local Communities and Economic Empowerment. 
Agents answer messages between 7AM CST – 10PM CST M-F and 8AM CST to 8PM CST Saturday and Sunday. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds Australian Financial Services Licence number 304962. Call the phone number provided, and input the passcode when prompted. Just log in to PayPal, go to your Message Center and choose “Ask the PayPal Assistant.” If the PayPal Assistant can’t answer your question you can be transferred to an agent. To contact PayPal customer service: Go to and log in.
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